To process and fulfill your order, we need to know your name, email address, mailing address, and credit card information. This information will not be shared with outside parties except to the extent necessary to complete the order. We might request additional information from you in the future. You may choose not to provide this information; although, some products and services might not be available to you unless you provide the additional information. We might also ask for information about your interests or for feedback about our site so that we can tailor your shopping experience to improve our site and service. Providing us with this information is always optional.
In addition to the information we collect directly from you, we also monitor and track usage of our Web site, viewing and traffic patterns, customer behavior, and other similar information which is non-identifiable and not linked to your user account. We compile this information into a statistical aggregate. We use this aggregate information as well as all of your personal information for internal business and administrative purposes, including to improve our Web site, our product and service offerings, our operations, and our customer service. We also might use your personal information from time to time to send you notices about special offers, new products, services, promotions, and other similar information if you expressly agree to it and give us your permission.
We also might share your information with government or law enforcement agencies if there is a need for it. This occurs only in rare situations, e.g. if the account holder is under suspicion by law enforcement agencies.
How does Red Rhino protect customer information?
When you place orders or access your account information, we offer the use of a secure server that encrypts all your personal information before it is sent to us to prevent unauthorized access to your information. We do not store your information on our servers nor retain a copy of your credit card information in our files.